Gateway Installation Troubleshooting

Step 1

Power up the gateway using the provided power cord. Plug the small end of the power cord into the power slot on the back of the MerryIoT gateway and the other end into an outlet of your choosing.

MerryloT Gateway                                                                   Outlet

Step 2

Connect the provided ethernet cable to the gateway. Now plug the other end of the ethernet cable into your WiFi router.

WiFi Router                                              MerryloT Gateway                                       Outlet

Step 3

Look at your gateway. If you see three lights solid blue on the gateway, your gateway is installed.

If the three lights on your gateway are not solid blue, please call support at 1-800-677-9870

If you cannot use an ethernet connection, please call support.